net-str.com - dominates in giving you the most rapid fix to whatever your concerns are. Our teams of agents are ready, willing and able to handle any task. Our team of agents is made up of specialists who are ready to handle your issues in the most competent way possible. Any concerns, questions or inquiries you may have about your subscription, we are here and ready to answer them for you. Send us all of your concerns, questions, or inquiries so that we can handle them for you.
Our Frequently Asked Questions (FAQ) page encapsulates some of the most asked questions by you our customers. Have a quick look through them and see if your question might have already been answered and if not please send us an email at [email protected] or call us at +1-855-982-7128 +44-808-164-6551 for the most immediate response available.
How Do I Cancel My Membership?
We offer multiple easy ways to cancel your membership. For faster service, please use the Live Support Button. We can also always provide cancellations through email at [email protected] and by phone support at +1-855-982-7128 +44-808-164-6551. We look forward to serving your needs.
How Do Trial Memberships Work?
All of our subscriptions allow for the purchase of a trial membership at a special-offer price for a certain number of days. All trial memberships are automatically upgraded to standard monthly memberships, unless they are cancelled within the trial period. Cancelling during your trial period is always free and can be done by email at [email protected], by phone at +1-855-982-7128 +44-808-164-6551, or even by clicking the Live Support Button.
How Can I Confirm My Account Has Been Cancelled?
Once you have successfully cancelled your account, you will be sent a confirmation email to the email address used during sign-up. If you can’t find this email in your inbox, you might want to try checking your email account's spam folder. If you haven’t received the confirmation email or you don’t have access to the email address on file, click the Live Support Button and we can confirm this for you. You can also email us at [email protected], or phone +1-855-982-7128 +44-808-164-6551 and we will be happy to assist you.
I only purchased a trial membership. Are you still billing me?
You might want to check the Terms and Conditions from the site from which you purchased the subscription. Did you check the Auto Renewal Button? If so, then yes we are still charging you as most trial subscriptions convert to a month to month basis membership, unless cancelled within the trial period.
Will the website I purchased appear on my statement?
The only thing that will appear on your credit card statement is the name of the company and their phone number. We respect your privacy, always.
How Do I Clear My Cookies and Cache?
If you are experiencing a problem on the site you may want to try to clear your cookies and cache of your browser.
Here is how to clear your cookies and cache on Firefox:
1. Click the menu button and choose options
2. Select the advanced panel
3. Click on the network tab
4. In the cached Web Content section, click clear now
5. Click OK to close the Options Window It is that easy.
Why was my credit card / debit card declined?
TThere could be a many reasons why your card was declined. You can always try a different card to place the order or contact us via email [email protected], phone us at +1-855-982-7128 +44-808-164-6551 or even by clicking the Live Support Button. You can also call your credit card company to see if there is a problem on their end.